King Koo Books, LLC (“King Koo Books,” “we,” “us,” or “our”) wants you to be satisfied with your purchase. This Return & Refund Policy explains when returns, replacements, and refunds may be available for purchases made through www.kingkoobooks.com (the “Website”).
 

1. General Return Policy

Because our products may be produced, printed, or fulfilled specifically for individual orders, we do not accept returns or exchanges for products simply because a customer changes their mind, orders the wrong item, or no longer wants the product.
 

Please carefully review your order, product selection, size, color, quantity, and shipping information before completing your purchase.
 

2. Damaged, Defective, or Incorrect Items

If you receive an item that is:

• Damaged during shipment;

• Defective or has a manufacturing/printing issue; or

• Different from the item you ordered,

Please contact us as soon as possible after receiving your order.
 

Depending on the circumstances, King Koo Books may provide either:

• A replacement item; or

• A refund for the affected item.
   

The resolution will be determined based on the nature of the issue and the circumstances of the order.
 

3. Reporting a Problem With Your Order

To request assistance with a damaged, defective, or incorrect item, contact us at:

boldenwilder@outlook.com

Please include:

• Your name;

• Order information;

• A description of the problem; and

• Photographs showing the damage, defect, or incorrect item when applicable.
   

We may request photographs or other information to help us determine the appropriate resolution.
 

4. Return Shipping

When King Koo Books authorizes a return because an item was damaged, defective, or incorrectly provided, King Koo Books will be responsible for the applicable return shipping costs.
 

Customers are not responsible for return shipping costs for an authorized return resulting from an error or product issue attributable to King Koo Books or its fulfillment provider.
 

5. Refunds

If a refund is approved, the refund will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may vary depending on your bank, credit card company, payment provider, or other financial institution.
 

If a replacement is provided instead of a refund, no refund will be issued unless otherwise agreed upon by King Koo Books.
 

6. Products Purchased Through Third-Party Fulfillment Providers

Some products purchased through the Website may be produced, packaged, or shipped through third-party fulfillment or shipping providers.

If a problem occurs with such an order, King Koo Books will work with the applicable fulfillment provider as necessary to resolve the issue in accordance with this Return & Refund Policy.
 

7. Order Cancellation

Once an order has entered processing or production, it may not be possible to cancel or modify the order.

Customers who wish to request a cancellation should contact King Koo Books as soon as possible at:

boldenwilder@outlook.com
 

A cancellation request is not guaranteed until confirmed by King Koo Books.
 

8. Policy Changes

King Koo Books, LLC reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
 

9. Contact Us

If you have questions regarding this Return & Refund Policy or need assistance with an order, please contact:

King Koo Books, LLC
Email: boldenwilder@outlook.com
Website: www.kingkoobooks.com