King Koo Books, LLC (“King Koo Books,” “we,” “us,” or “our”) works to process and deliver orders as efficiently as possible. This Shipping Policy explains how orders placed through www.kingkoobooks.com (the “Website”) are processed and shipped.
 

1. Order Processing

Orders are generally processed after payment has been successfully received and the order has been accepted for fulfillment.

Processing times may vary depending on the product, availability, order volume, and fulfillment provider.

Some products may be produced or fulfilled by third-party providers on behalf of King Koo Books.
 

2. Shipping Times

Estimated shipping or delivery times may vary depending on the product, destination, shipping method selected, and fulfillment provider.
 

Any shipping or delivery estimate provided on the Website or during checkout is an estimate unless otherwise specifically stated.

King Koo Books will make reasonable efforts to have orders shipped within the time period communicated to the customer.

If circumstances arise that prevent an order from being shipped within the applicable promised period, King Koo Books will provide the customer with the applicable options required by law.
 

3. Shipping Charges

Shipping charges are calculated based on the applicable order, products, destination, and shipping method.
 

Any applicable shipping charges will be displayed during the checkout process before the customer completes the purchase.
 

Customers are responsible for reviewing shipping charges and delivery information before placing an order.
 

4. Shipping Destinations

King Koo Books currently ships to locations supported by the shipping and fulfillment providers used for the applicable product.

Shipping availability may vary by product and destination.
 

If shipping is unavailable to a particular destination, the customer will be notified during checkout or otherwise informed before the order is fulfilled.
 

5. Third-Party Fulfillment

Some products purchased through the Website may be produced, packaged, or shipped by third-party fulfillment providers.

For example, merchandise may be fulfilled through Printify, while certain books may be fulfilled and shipped through other providers.
 

The fulfillment provider may determine the applicable shipping carrier, shipping method, tracking information, and delivery process for the order.
 

6. Multiple Products in One Order

When an order contains products fulfilled by different providers, products may be shipped separately and may arrive at different times.

Customers may receive multiple packages and, when applicable, separate tracking information.
 

Separate shipments do not necessarily indicate that an order is incomplete.
 

7. Tracking Information

When tracking information is available, it may be provided to the customer through the Website, by email, or through the applicable shipping or fulfillment provider.
 

Tracking information is provided by the applicable carrier or fulfillment provider and may not update immediately after an order has shipped.
 

8. Shipping Delays

Shipping and delivery times may be affected by circumstances outside of King Koo Books’ control, including carrier delays, severe weather, natural disasters, holidays, supply issues, production delays, transportation disruptions, or other unforeseen circumstances.
 

King Koo Books will make reasonable efforts to assist customers when shipping problems occur.
 

9. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.
 

If an order cannot be delivered because the customer provided an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.

Customers should contact King Koo Books as soon as possible if they realize that incorrect shipping information was provided.

10. Lost, Stolen, or Marked-Delivered Packages

Once an order has been shipped, delivery is handled by the applicable shipping carrier.
 

If tracking information indicates that a package was delivered but the customer cannot locate it, the customer should first check the delivery location and contact the applicable carrier for assistance.

King Koo Books may assist customers in communicating with the applicable fulfillment provider or carrier when appropriate.
 

11. Damaged Packages

If a package arrives damaged, customers should contact King Koo Books as soon as possible at:

boldenwilder@outlook.com

Customers may be asked to provide photographs of the damaged package and/or product so that King Koo Books and the applicable fulfillment provider can investigate the issue.

Damaged products are handled in accordance with our Return & Refund Policy.

12. Contact Us

If you have questions regarding shipping or the status of an order, please contact:

King Koo Books, LLC
Email: boldenwilder@outlook.com
Website: www.kingkoobooks.com
 

13. Policy Changes

King Koo Books, LLC reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.